Refund Policy
We offer a 15-day money-back guarantee on every CoreShift order.
The short version
If CoreShift Sleep Tape is not right for you, email support@coreshift.store within 15 days of your delivery date and we will refund you in full. Opened packs are fine.
How to start a return
- Email support@coreshift.store with your order number and a sentence about what did not work.
- We reply within one business day with return instructions.
- Send the item back, or in some cases we will simply refund you without asking for it back.
Refund timing
Once your return is approved we issue the refund to your original payment method within 5-10 business days. Your bank may take a few extra days to display it.
Damaged or wrong items
If your order arrives damaged, incomplete or incorrect, email us a photo within 7 days of delivery and we will replace it free of charge or refund you in full.
Exceptions
For hygiene reasons returned tape cannot be resold and is disposed of. Requests made more than 15 days after delivery fall outside the guarantee, but please still contact us — we handle these case by case.
Cancellations
Orders can be cancelled for a full refund any time before dispatch. Email us as quickly as you can and we will try to catch it.
Contact
CoreShift Support — support@coreshift.store